Optus, the Australian branch of Singapore Telecommunications (STEL.SI), stated following a compromise it was investigating potential illegal access to passport numbers, home addresses, and consumer phone numbers.
In a statement on Thursday, wireless operator Optus said that although payment information and account passwords had not been obtained, the attempt had been halted straight away upon discovery. It asserted to have informed the Australian Federal Police and to be investigating whether records on past and present customers were obtained.
“Optus is working with the Australian Cyber Security Centre to mitigate any risks to consumers,” the company stated on its website.
Optus CEO Kelly Bayer Rosmarin said, “We are devastated to learn that we have been the target of a cyberattack resulting in the disclosure of our customer’s personal information to someone who shouldn’t see it.” The Australian magazine claims that there might have been influence on up to 9 million members. Optus responded slowly to a request for comments, and Reuters was unable to verify the statistic.
“Optus has also informed important financial firms about this issue. The Optus statement said: “While we are not aware of consumers suffering any harm, we encourage customers to have increased awareness across their accounts, including looking out unusual or fraudulent activity and any notifications which seem odd or suspicious.”
